Privacy Policy

Last modified: May 22, 2026

1. DATA CONTROLLER

In compliance with Regulation (EU) 2016/679 (GDPR) and current data protection regulations, we inform you that the personal data provided through this website will be processed by:


Irene Hernández
www.irenehernandez.com
Contact Email: hola@irenehernandez.com.co

2. INFORMATION COLLECTED

The personal data collected may include:

 

  • Full name
  • Email address
  • Phone number
  • Information provided voluntarily through forms
  • Information shared during sessions or contracted processes
  • Data necessary for bookings, payments, or administrative management

Only the data necessary to correctly offer the requested services and attention will be requested.

3. PURPOSE OF PROCESSING

The information collected may be used to:

 

  • Manage bookings, requests, and sessions
  • Maintain communication with the user
  • Provide contracted services and support
  • Send information related to services, programs, or content
  • Improve user experience and website functionality
  • Comply with legal and administrative obligations

4. CONFIDENTIALITY

Each person's privacy and confidentiality are a priority.


All information shared through forms, messages, emails, or sessions will be treated confidentially and with the utmost respect.


Information may only be disclosed when there is a legal obligation or in situations where there may be a serious risk to the safety of the user themselves or third parties.

5. LEGAL BASIS FOR PROCESSING

The legal basis for the processing of personal data is:

 

  • User consent
  • Execution of requested services
  • Compliance with legal obligations

6. DATA RETENTION

Personal data will be retained only for the time necessary to fulfill the purpose for which it was collected and the corresponding legal obligations.

7. EXTERNAL SERVICES AND PLATFORMS

Some data may be managed through external platforms necessary for the website's operation, booking management, communications, payments, or online sessions.


These platforms apply their own security measures and privacy policies in accordance with current regulations.


In no case will personal data be sold or transferred to third parties outside the provision of the service.

8. USER RIGHTS

The user may exercise their rights at any time regarding:

 

  • Access
  • Rectification
  • Erasure
  • Opposition
  • Restriction of processing
  • Portability
  • Withdrawal of consent

 

To exercise these rights, you may contact us via the email address indicated in this policy.

9. INFORMATION SECURITY

The necessary technical and organizational measures are adopted to protect personal data and prevent unauthorized access, loss, alteration, or misuse of information.

10. COOKIES

This website may use technical, analytical, and personalization cookies to improve the browsing experience.


The user can configure or reject the use of cookies from their browser settings.

11. MODIFICATIONS

This Privacy Policy may be updated or modified at any time to adapt to legal, technical, or website operation changes.

12. CONTACT

For any queries related to this Privacy Policy or the processing of personal data, you can contact us at:


hola@irenehernandez.com.co
www.irenehernandez.com

WhatsApp Irene Hernández